Please read these Terms carefully. They contain an arbitration clause and class-action waiver (Section 14) that affect your legal rights.
1. Acceptance
By downloading, installing, or using the PillTime mobile application (the "App"), you accept these Terms of Use ("Terms") and our Privacy Policy. If you do not agree to any part of these Terms, do not use the App. PillTime, Inc. (in formation) and its founders Dr. Molina and Dr. Javadi (together, "PillTime," "we," "us," or "our") may update these Terms from time to time. Continued use of the App after we post an update means you accept the revised Terms.
2. What PillTime is — and is not
PillTime is a consumer-facing reminder and tracking tool. It is provided AS IS, AS AVAILABLE, with all faults. It is NOT a medical device under U.S. Food, Drug, and Cosmetic Act §201(h), not a substitute for professional medical advice, diagnosis, or treatment, and not a HIPAA-covered service. We are not your doctor, your pharmacist, or your insurance company.
3. Not medical advice
Nothing in the App is medical advice. Drug information shown in the App is sourced from public references or generated by third-party AI and may be incomplete, outdated, or wrong. Always consult a licensed pharmacist or physician before relying on it.
4. AI accuracy — your duty to verify
The App uses third-party artificial-intelligence vision models to read medication-bottle labels. These models make mistakes. You agree that you will verify every field returned by the AI — drug name, strength, frequency, directions — against the printed label and your actual prescription BEFORE saving any medication or relying on any reminder. You acknowledge that PillTime has no ability to detect or correct AI errors and is not liable for any consequence of an AI misread.
5. Reminder limitations
The App schedules local notifications using your device's operating system. We DO NOT guarantee that any notification will be delivered, be delivered on time, or be delivered at all. Many factors outside our control (battery state, Do Not Disturb, system updates, OS bugs, airplane mode, low-power mode, force-quitting the app, revoked notification permissions, etc.) can cause notifications to fail or be delayed. You agree NOT to rely on the App as your only or primary safeguard against a missed dose. For time-critical medications, use independent safeguards (pill organizer, partner reminder, pharmacy auto-call).
6. No Protected Health Information (PHI)
The App is engineered to NOT collect, store, transmit, or process Protected Health Information as that term is defined under HIPAA. Specifically, the AI scanner is instructed not to extract patient names, prescribing clinician names, or prescription numbers, and any such field is stripped on this device before it is written to storage. You agree NOT to enter PHI manually into free-text fields. If you do, that is your choice, that information lives only on your device, and PillTime accepts no responsibility for it.
7. Your data — stays on your device
Your medication list, schedule, and dose history are stored on your device using AsyncStorage and (for your API key) the device's encrypted keychain. PillTime does NOT operate a backend server that receives or stores this information. If you provide your own AI provider API key (Google Gemini or OpenAI), the bottle image you scan is sent directly from your device to that provider, under that provider's terms — not through PillTime. See the Privacy Policy for the full data-flow description.
8. Third-party services
The App relies on third-party services including (a) the operating system's local-notification subsystem, (b) Google Gemini or OpenAI for AI vision, (c) the U.S. FDA openFDA API and NIH RxNorm API for drug enrichment, and (d) external websites (PubMed, Drugs.com, GoodRx, etc.) reachable via in-app links. Each of these is governed by its own terms and privacy policy. PillTime is not responsible for the availability, accuracy, content, or behavior of any third-party service.
9. No professional relationship
Downloading or using the App does NOT create a doctor-patient, pharmacist-patient, attorney-client, or any other professional relationship between you and PillTime, Dr. Molina, Dr. Javadi, or anyone affiliated with them.
10. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. PILLTIME EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, NON-INFRINGEMENT, OR THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. NO ADVICE OR INFORMATION OBTAINED FROM PILLTIME CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.
11. Assumption of risk
You knowingly and voluntarily assume all risk arising from your use of the App, including (without limitation) any missed dose, wrong dose, drug interaction, adverse event, AI misread, missed notification, or adverse medical outcome.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PILLTIME, ITS FOUNDERS, ITS OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, INVESTORS, AND AFFILIATES ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR PERSONAL INJURY, DEATH, EMOTIONAL DISTRESS, MEDICAL EXPENSES, LOST PROFITS, OR LOSS OF DATA) ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE APP, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT PILLTIME HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL PILLTIME'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID PILLTIME FOR THE APP IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) FIVE U.S. DOLLARS ($5). YOU AGREE THAT THIS CAP REPRESENTS A REASONABLE ALLOCATION OF RISK AND THAT YOU WOULD NOT HAVE BEEN GRANTED ACCESS TO THE APP WITHOUT IT.
13. Indemnification
You agree to defend, indemnify, and hold harmless PillTime, its founders, officers, employees, contractors, agents, investors, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the App, (b) your breach of these Terms, (c) your violation of any law or the rights of any third party, (d) any medical decision you make in connection with the App, or (e) any content you input into the App.
14. Binding arbitration & class-action waiver
PLEASE READ THIS SECTION CAREFULLY. IT WAIVES YOUR RIGHT TO TRIAL BY JURY AND TO PARTICIPATE IN A CLASS ACTION.
(a) Any dispute, claim, or controversy arising out of or relating to these Terms or the App ("Dispute") will be resolved by binding individual arbitration administered by JAMS in San Francisco, California under its Streamlined Arbitration Rules then in effect. Judgment on the arbitration award may be entered in any court of competent jurisdiction. The arbitrator, and not any court, will have exclusive authority to resolve any dispute about arbitrability, including the scope, formation, or enforceability of this Section 14.
(b) You and PillTime each agree that any Dispute will be brought only in your or its individual capacity, and NOT as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any class or representative proceeding.
(c) The Federal Arbitration Act governs the interpretation and enforcement of this Section.
(d) OPT-OUT: You may opt out of this Section 14 by emailing legal@pilltime.app within thirty (30) days of first accepting these Terms, with subject line "Arbitration opt-out" and including your full name and the device on which you installed PillTime. If you opt out, Disputes will be resolved in court (see Section 16). You may not opt out of the rest of these Terms.
15. One-year limitations period
YOU AGREE THAT ANY CAUSE OF ACTION YOU HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE IT IS PERMANENTLY BARRED.
16. Governing law & venue
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. For any Dispute not subject to arbitration (e.g., if you validly opt out), exclusive jurisdiction and venue lie in the state and federal courts located in San Francisco County, California, and you consent to personal jurisdiction there.
17. Age
The App is intended for adults age 18 and older, or for adults age 18+ supervising a minor in their care. By using the App you represent that you are 18 or older.
18. Termination
We may suspend or terminate your access to the App at any time, for any reason, without notice. You may stop using the App at any time by deleting it from your device, which removes your locally stored data.
19. Apple / Google terms
If you obtained the App from the Apple App Store, you also agree to Apple's Licensed Application End User License Agreement; if from Google Play, Google's terms. PillTime, not Apple or Google, is solely responsible for the App.
20. Severability
If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
21. Entire agreement
These Terms and the Privacy Policy are the entire agreement between you and PillTime regarding the App and supersede any prior agreement on the subject.
22. Contact
By tapping "I understand and accept" in the App, you confirm you have read and agree to these Terms, including the Disclaimer of Warranties (Section 10), Limitation of Liability (Section 12), Indemnification (Section 13), Mandatory Arbitration and Class-Action Waiver (Section 14), and One-Year Limitations Period (Section 15).